That is good information. Thanks for sharing it with us. I have Progressive and until I broke my lower unit I had never had to file a claim with them. Mine was not so good but after a great deal of debating I was called by one of the upper management people of the company and asked if he had an outside agency that was not with Progressive look at it, would I take their opinion. I was already paying for a new one so I had nothing to loose. I really thought since they were the ones sending the company for an "Outside" review that they would just say what the Progressive adjuster said and that would be the end of it. He called me back and to my surprise the outside company said they could not determine beyond a doubt that the first adjuster was correct and it could have happened like I said it did. emoEek They sent me a check and asked me to stay with them. Then they sent me a review of the whole process for me to fill out and wanted my opinion of what I thought. emoScratch I ended up getting taken care of and actually stayed with them once it was all over.
The manager told me the adjuster aired on theside of the company and the manager aired on my side. Either way they did finally take care of me but it was not easy. emoRolleyes Jmax
