EPB (and Fixxxer93) Rock!

[rsimms]

I have been an EPB customer for a long time now. Their customer service has always been top-notch -- a total 180 degrees opposite the Comcast "off-shore support personnel." emoRolleyes

But we had a little bug on one box/TV the EPB Customer Support folks on the phone couldn't fix, so they sent a technician to the house.

Alvin (CFF's Fixxxer93) walked to the door and immediately said, "You're on the Chattanooga Fishing Forum aren't you." emoWelcome

Fixxxer93 is a GREAT screen name because he took care of my problem in about two minutes. Then he proceeded to reprogram all of my TV Remotes for easier, more efficient operation. That took him at least another two minutes. Then we talked boats and fishing for 15 or 20. emoBigsmile

If you haven't made the switch to EPB yet, just do it. And if a tech ever needs to come to your house, request Fixxxer93. emoWorthy

 

[Kingfish]

emoThumbsup emoThumbsup

 

[pop22]

Maybe all companies need to be started with tax dollars and owned by the city. We could all move in to government houseing get free food, phone,healthcare,not work and fish more. Oh wait that has been tried in other countries.

 

[Jmax]

pop22 - 8/11/2015 5:57 AM

Maybe all companies need to be started with tax dollars and owned by the city. We could all move in to government houseing get free food, phone,healthcare,not work and fish more. Oh wait that has been tried in other countries.

emoScratch What? You having a bad day?

 

[river rat]

Pop22 Do you want some cheese with that whine?

 

[Buoy-Master]

Best interent and service rated in the country.

 

[hindslg]

Pop22 just wish he could get EPB also. Outside EPB service area BAD!!!

 

[river rat]

I can't get it up here in Decatur, tn either sure wish I could

 

[Fixxxer93]

Thank you Richard! That's why we do what we do is because of people like you that we have in this great area. Honestly I have worked in this type of business for awhile and I'm am proud to say I love working here because of the people I meet daily.

For anyone that live outside our service area, like more into Bradley county ect, I have a link I can share so we can get the support to expand to the areas that we can't service but needs access to faster internet and video and phone. I just wasn't sure if it would count as "advertising" or going against forums rules. So if anyone could help, I would love to pass it along.