Kudos to Nichols Marine

[rsimms]

I've had a bug in my Yamaha lately. Nothing that's really kept me off the water, but it's been an aggravation. It's that same old mystery "bogging down" scenario you hear people talk about so much with a variety of motors. But it's intermittent (of course), and normally only happens after I make a long, hard run (which I don't do very often).

My point here however, is not to seek help on my motor. My point is to share how darn hard the folks at Nichols Marine have worked to help me figure it out. It is still under warranty and of course I know it's really hard to fix something if you can't make it "break" on demand. The boat has been to Nichols three times over the last six weeks or so.... they've made numerous trips to the water with it (twice the problem happened for them, other times it didn't). They've put every Yamaha-certified gauge and computer monitor in the world on it, basically rebuilt fuel system from end-to-end and done every other possible diagnosis in the world. Last trip to the water they ran many gallons of gas through it and could never make it "break."

Of course they'll turn in a ticket to Yamaha for warranty work... but I know Nichols Marine won't get back anywhere near as much as they've spent in time and effort. But they are committed to "making it right."

No one can ever ask anyone for more than that.

 

[beetlespin]

I have been impressed with their service as well. Carter has been very good to me.

 

[Buoy-Master]

Carter is a great guy. Always enjoy talking with him when he comes up to our shop. Scotty is top knotch too.

 

[Punisher]

yea Carter took care of me yesterday my motorguide onboard battery charger had a recall on it took it to him he called motorguide they are sending me a new DUAL-PRO three bank charger thanks Carter

 

[Guest]

Nichols Marine, and the folks there, are great folks to do business with<font face="comic sans ms,sand" size="3">.</font>