STAN SLOAN black light

[SPOON]

I purchased a black light from a tackle store in north east Alabama and when I plugged it in to the plug on my boat the black light did not work. SO I called the company that made the light (Zorro Bait Company) to see if they could tell me how to repair it over the phone. I talked to a super nice lady and tryed a couple things to see if I could fix it. (loose bulb, connections etc.) nothing worked. She told me the owner was gone to the bank and would not be back till Monday. SO I called back monday and talked to Stan Sloan, he said I had got a light with a bad balast and to send it back. SO I paid $10 and sent it back that day, by the end of the week U.P.S. was knocking on my door with the light and a C.O.D. charge of $29 and some change. I told U.P.S. I would not except and he ask for an explanation so they could let ZBC know why the package was returned and i told him it was under warranty.


( THERE HES BEEN A COUPLE WEEKS PASS AS TO GIVE ZBC TIME TO BE ETHICAL IN HOW THEY DO BUSSINESS, I HAVE NOT CALLED THEM THEY HAVE NOT CALLED ME and I don't expect them to)

 

[crod]

Why would you not call them? You need your light right? I bet Stan Sloan is unaware of your being charged for shipping. I would think it may be a rather large company. Give him a call, remind him of your troubles. I would think he will refund your ten dollars as well. Its worth a try. Your silence will accomplish nothing when large companies are involved.

 

[CurtisJ]

I had pretty much the same result when I called to get some parts for a light one time ,wont make that mistake again but if he was holding my $$$ i would call him untill he settled up!!!!!!!!!!!!!

 

[SPOON]

I bought the light at a mom and pop type tackle store, so I did not get a recipt but I sent the light back in the original box and it was obvious that it's a new light.
By talking to Stan I got the impression they were not interested in doing what was right.

 

[dunk]

did business with stan when i was in the tackle business for my money he runs his company like his poo-poo dont smell always had problems with them go with hoppys their better anyway just my o.

 

[Guest]

Everyone and everything man made is subject to problems from time to time. The difference between good people and good companies and the bad ones are how they deal with their problems. I am sorry you had a problem but thank you for the heads up.

Cheez