Simple fix. It happened to me before. I took it to a technician and they looked at me like I was crazy. All you have to do is press down firmly on the arrow cap on the top of the trolling motor and turn it the direction you want it to go. You will feel it clicking as you turn it. When it is lined up where you want it to stay you are done. I know it seems simple, but this is the truth. I thought if I turned it by hand it would break something, but I guess I was wrong. I guess you could take the head apart, but this was so simple and a professional did it, so that is good enough for me.