Ford service department

[Lx545]

https://youtu.be/AKf3BPTVyLQ

 

[lafae7]

You need to file an official report with Ford. They should have a consumer phone number somewhere on the Mtn view website. Sadly you probably won’t get any help, so you should maybe look at trading it in.

I’m having my own battle right now with mtn view of Ringgold. The outside edges of my newish tires are shot and they told me my alignment is fine and there is nothing they can do for me. They said those words exactly to my face. I’m going to try to file a complaint as well. Best of luck to us lol

 

[Lx545]

Owned by the same people. I tried contacting Ford. Absolutely no help. Said it was between me and the dealership.

 

[Lx545]

Also trading it in I stand to lose $6k on the truck and the remainder of the warranty. I can fix the issues myself for way less than that. I bought a warranty so I wouldn't have to though.

 

[Lx545]

Engine has 636 miles on it.

 

[dhpro]

I’ve use moss motor, really pleasant experience. Never had to use warranty tire , brakes ect. Can’t see why they be different with warranty work??

 

[scubajt41]

Yea.. thats not normal....

 

[Lx545]

I took it back today. All normal. Call us if it gets worse. I was like really... The dang seat shakes its vibrating bad enough. Cylinder 7 and 8 are down a little on a contribution test by a snap on scanner. Third party shop agrees engine isn't right. Mtn view ford is just trying to get me to go away. I guess I will be trying another dealership.