The Boathouse

[KeyWest]

Something needs to be done about that place..

 

[Andrew]

Rivermont Jeff - 6/26/2009 10:07 PM

This is kinda off subject, this is Jeff's fiance. This evening, my father, brother, and I were on the boat. We decided to go to the Boathouse for dinner. We sat at the bar, because you don't have to wait on a table. There were 2 young "yuppie" guys sitting next to us. One asked for a rum and coke to go before he left. My dad, being the jokester he is, said to the guy "I'm a state trooper, and I'm gonna have to smell your coke." The guy said "I have herpes" while he was sipping it), then passed it on, and said, "sure, smell it." Even though my dad was just giving him a hard time, I kept thinking how crazy this was that the bartender obviously gave him a drink "to go drive home." So, when we were finished eating, I was gonna throw her. I said..."I need a drink to go. A...uhh...Mojito." She said, "I can't make that to go." I called her out on the previous guy, and she responded with, "He's a regular." Does that mean a "regular" has more authority to drink and drive? I was just enjoying a day out on the boat. Not that I really wanted the drink, but wouldn't it have made more sense to make the girl that was on the boat a "drink to go" than the "yuppy that was a regular?" Maybe it doesn't make sense to you, but I also believe that the Boathouse needs to re-think their reasoning. I work for a living. I work with the public every day, and you have to treat everyone with the same respect. No matter if they're "Regulars" or not. Being a regular doesn't change the laws last time I checked.

Should video tape that

 

[Rivermont Jeff]

That would've been great...too bad the good stuff never gets taped, huh?

 

[Guest]

This is more reason to contact chattanoogan.com and voice your opinion or about your recent visit to this restaurant, your opinions will be read by readers and other readers will put their two bits in also. The owners/managers will not like these negative opinions of their restaurant and will have to change if they stay in business. I suppose there will be quite a few law enforcement people who read these opinions and will take it upon themselves to investigate. Bad news travels fast.

 

[blazer]

thanks for the post.i will never eat at the boathouse after reading this.

 

[jason]

honkytonker26 - 6/26/2009 6:07 PM I got sick from their oysters!

</p>

Same here. Went one time and it will be my last. Service sucked and I had the runs from both ends the next day.</p>

 

[Shankopotamus]

Hooker, and all CFFers. Here's an idea: The Boathouse's email address is in the original post. I am going to write an email to "Lawton" and tell him I was made aware of this, and will not dine at there as a result.</p>

I am incensed at this! I have never eaten there, don't live there, don't even know where the Boathouse is, but THEY don't know that. <font color="#ff0000" size="3">Let's support Hooker and fire-off an email to that idiot- flood his inbox!</font></p>

<font color="#000000" size="2">Don't get nasty or threatening, these campaigns are much more effective when you appear to be reasonable. The following is an email I just sent.</font></p><div>Mr. Haygood,</div><div>It has come to my attention that a recent customer at The Boathouse attempted to bring in food for his child in order for theadults inhis family to enjoy a meal at your restaurant. The gentleman was told he could not bring in "outside" food,the reason givennot withstanding, and you subsequently lost a customer.</div><div>While I understand and respect your choice to implement certain policies for your business, your response to this person was insulting, rude, and unprofessional. Frankly, I am appalled at your response, and can only assume that I would likely be treated in the same manner if I had issue with my dining experience. As a result, I will no longer patronize The Boathouse. I further suggest you evaluate your approach to customer service, particularly in this economy.</div><div>Sincerely,</div><div>Bob Cornwell</div>

 

[Buoy-Master]

Holy CRAP!!!! Just read this thread...UNREAL!

 

[ditchdoc666]

What a jerk he was ,no more for me or family.

 

[Fire Escape]

To the management and owners of Boathouse,

This letter is in reference to a complaint made by a customer posted today on Chattanooga Fishing Forum:

http://www.chattanoogafishingforum.com/forums/thread-view.asp?tid=33603&start=1

I have dined a few times at your restaurant and have had a so-so experience each time, but the letter below has made me decide to pass on by next time I wish to dine there:

From: lawton Haygood [mailto:[email protected]]
Sent: Thursday, June 25, 2009 1:34 PM
To: Johnson, Craig J
Subject: RE: Restaurant Experience
Mr. Johnson,


You really should check with your Pediatrician, concerning a 3 year old having that much control over her nutritional program.


Lawton Haygood
General Partner
Boathouse

That was a heinous and rude comment to a letter from a customer. Then adding insult to injury, Mr. Haygood added:

From: lawton Haygood [mailto:[email protected]]
Sent: Thursday, June 25, 2009 1:52 PM
To: Johnson, Craig J
Subject: RE: Restaurant Experience

You go to McDonalds to get a happy meal, then to a restaurant, then back in a hot car and go to another restaurant, but the 3 year old is not in charge? You need to really think about that.

How utterly unprofessional. Mr. Haygood’s job isn’t offering parenting advice!
This really sticks in my craw and I intend on telling every person I know just how haughty and snobby Mr. Haygood is and I will NEVER walk into ANY of his restaurants again.

David L. Anderson
____ East Brainerd Road
Chattanooga, TN 37421
emoMad emoMad

 

[hooker771]

Thanks for all of your support on this. I want to be very clear that this experience was not my own. In my original post I stated that this was a coworker/friend of mine but it was cleaned up b/c I had left a lot of peoples emails on there that didnt have anything to do with this. However, I know this guy and his temperment and he handled the situation much better than I would have. I have a 4 year old and 2 year old and will never go there again. I do not think it is my place to put this in the Chattanoogan but will encourage Craig to do so seeing how you all will support it. As far as sending Lawton an email I go blast em.

Thanks again.

 

[ukfod1]

Thanks for sharing those stories. Me and my girlfriend was heading the July 4th weekend. Guess I will be taking my hard earned money elsewhere. What other places are associated with the boathouse? And believe me I will be passing these stories along and having people get on here and look at these posts.

 

[BassmanIU]

I've never been to the Boathouse as I've always gotten bad reviews from people. We go to Canyon Grille quite a bit and have never had bad service.

 

[churly]

I try to support any on-the-water eatery, because I am apt to use them. I have been to the boathouse several times. The only thing I can stand to eat there is the oysters and I have had to quit eating them after a customer of mine had a near death experience. I also have had some shady service there and no-longer go there. I guess I am most appauled by the fact that this Lawton dude is invovled in any kind of service type business.

Drew,

You handled it well, my reply e-mail would have included "when and where". He needs his ass whipped!

 

[Dropshot]

I would post that one on the Chattanooga for some exposure.

 

[fischnrod]

Maybe he hate's the Boathouse and wants to return to Canyon grill,maybe he wants everyone else to hate it as much as he hates it.</p>

<font size="7">ITS WORKING!emoBigsmile </font></p>

 

[outcaster]

Went there (for the 1st time) last night to have dinner with some ole friends. My wife baked a birthday cake and took it in for our desert. Our server brought plates for everyone and even lit the candles. Sounds like there could more to this story than we are getting on the forum. However, the food was just OK. We really need a GOOD seafood place in Chatt

 

[Jmax]

I have gone there one time. The time I did our service was good, the food was O.K., but the price was high for what we felt we got. It was by no means for us a bad experience but I have never had the urge to go back. I think it was a little too expensive for my taste for what we ordered. I loved the location and it looked very clean. We got straight in and seated without a wait at all. I think I would rather go to Red Lobster, it is about the same price and there you get a salad with your meal. At the Boathouse it was extra. I think that Red Lobster might even be a little less expensive. emoScratch Jmax

 

[on fish]

My wifes kin folk did the remodel for lawton at that place and he is the head wheel so if he doesn't care know one does. Put it in the chattanoogan.com. I agree. He's a jerk

 

[Fishheadspin]

PLEASE POST IT ON THE CHATTANOOGAN!!! i have been there twice over a span of 3 years and the service has always been terrible! I will never step foot in that place!